Shipping policy

Last Updated: July 7, 2026

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders are shipped from our authorized distribution centers located in Laval (Greater Montreal), Edmonton, Toronto and Vancouver.

2. Domestic Shipping Rates and Estimates (Canada Only)

We offer free standard shipping on orders over $75 CAD. For orders under $75 CAD, shipping is a flat rate of $10 CAD. We use reputable carriers (such as Purolator, Canpar, Canada Post, UPS, or FedEx) to ensure your products arrive safely.

3. Signature Requirement

Due to the value of our products, a signature may be required upon delivery to ensure you receive your order safely.

4. Remote Locations

Please note that shipping to remote areas (including but not limited to Nunavut, Yukon, Northwest Territories, and certain non-metropolitan areas) may incur additional shipping fees or may not be available. If your order requires special shipping arrangements, we will contact you before processing the shipment.

5. PO Boxes

We do not ship to PO Boxes. Please provide a valid physical street address for

shipping to ensure successful delivery.

6. Order Status and Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.